Junk Fees

Junk Fees Hit Disabled People Too

The disability community is heavily impacted by the Crip Tax, whether it’s in the form of so-called junk fees or simply a higher cost of living. The toll is physically, emotionally, mentally, and financially exhausting simply fighting for our rights.

The disability community is heavily impacted by the Crip Tax, whether it’s in the form of so-called junk fees or simply a higher cost of living. The toll is physically, emotionally, mentally, and financially exhausting simply fighting for our right to exist.

"President Biden dedicated quite a bit of airtime in his State of the Union address to the Junk Fees Prevention Act, a push to limit hidden fees and surcharges in a number of industries. The proposed legislation would curtail companies from overcharging on things like extra resort fees at hotels, service fees at concerts and sporting events, and added costs charged by airlines so that family members can sit together."
Deepa Shivaram, Emily OlsonNPR

President Biden talked extensively about the Junk Fee Prevention Act in his State of the Union Address. While the White House cited research from the Consumer Financial Protection Bureau highlighting the racial disparities of added fees, the disability community is also adversely affected. We routinely pay the colloquial “Crip Tax” simply to level the playing field.

Consider the most recent data released by the U.S. Department of Transportation that found airlines mishandled 941 wheelchairs or scooters in November of 2022; or roughly 1.5% of mobility equipment. While that number may seem small to non-disabled people, if those were your legs, you’d be more cautious.

Uber settled a multi-million dollar lawsuit brought by the U.S. Department of Justice last year over the illegal practice of wait time fees— disproportionately affecting disabled passengers.

Our hotel rooms often come with increased costs, too. The ADA prohibits charging more for accessible rooms, yet hotels and travel sites try to get away with it anyway hoping uninformed travelers will simply not know the law or be too exhausted to contest the rate hike. I recently lost hours on the phone with American Express resolving excess fees associated with booking an accessible room through their travel portal at Virgin Hotels.

The Biden administration talked about excessive ticketing fees for concerts. Here again, the disability community faces added expenses. We often pay more for our seats because venues do little to verify that the limited quantity of accessible seating goes to disabled patrons rather than scalpers charging a premium. I’m working with local venues in Washington D.C. including Capital One Arena to help address this challenge.

These are just the simple things. Pricer items like healthcare, transportation, and medical equipment are essential, which is why I was glad to see the administration tout a proposed rule change simplifying reporting requirements for the more than 7 million disabled people who receive monthly Supplemental Social Security Administration benefits.

The disability community is heavily impacted by the Crip Tax, whether it’s in the form of so-called junk fees or simply a higher cost of living. The toll is physically, emotionally, mentally, and financially exhausting simply fighting for our right to exist.